Last updated: 15 August 2025

Touchstone Automotive (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information when you use our website, purchase products, or contact us:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment details.
  • Account Information: Login details if you create an account with us.
  • Order Details: Products purchased, order history, and delivery details.
  • Technical Information: IP address, browser type, device type, and pages visited (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and service notifications.
  • Improve our website, products, and services.
  • Send promotional offers or marketing materials (only if you opt-in).

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping companies, and IT service providers to complete transactions and deliver products.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse site traffic, and improve our services. You can disable cookies through your browser settings, but this may affect site functionality.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.

6. Your Rights

Under New Zealand privacy laws, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal data.
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at [insert your contact email].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Touchstone Automotive
Email: info@touchstoneautomotive.co.nz
Phone: 0277722786
Address: Auckland, New Zealand